The part everybody asks about
How we know your neighbors really are your neighbors
Three steps. No documents. A real neighbor decides — and until they do, you cannot see anything inside your community.
You ask to join
Someone in your community shares an 8-character code — in the group chat, on a lobby poster, or at the door. You type it in. That is the whole first step.
Having the code does not let you in. It only lets you ask.
You say which home is yours
Your home address. Nothing else — no documents, no photo of anything, nothing to upload, and we never look the address up anywhere.
Only your community’s admins ever see it. It is never shown to other neighbors.
A neighbor on your board says yes
Your request waits in a list only your community’s admins can open. They recognize the name, or they check it against the homes they already have. Then they approve you — or they don’t.
A real person you could knock on the door of makes that call. Not us, and not a computer.
What we never ask you for
The whole method is one neighbor recognizing another. Collecting documents would mean holding a copy of your passport to prove you live on a street the board already knows.
None of this changed when reviews gained the option to attach a receipt. That is about proving a job happened, it is entirely your choice, and it has nothing to do with getting in. Nothing you upload will ever make you a verified resident.
- A copy of your lease or your deed
- A photo of your ID, passport or driving license
- A utility bill
- Your bank details — nothing here costs a resident money, ever
- Proof that you own rather than rent — tenants join exactly the same way
What the tick actually means
Your community’s admin confirmed this person lives there. It appears beside their name on every review they write, so you can see it while you are reading the opinion rather than having to go and look it up.
It is the board’s judgement, recorded — not ours. We never check anybody ourselves, and it is not for sale at any price.
They used to live there and have moved on. Their reviews stay exactly where they were — a good electrician in 2026 is still a good electrician — and the mark simply tells you they are no longer down the road.
Questions people actually ask
Who is “the admin”?
Whoever on your board or committee set the community up, plus anyone they add. A neighbor, volunteering. If you already know who runs your group chat, it is usually that person.
What if the admin doesn’t know me?
That is what the house number is for. Committees hold a list of homes; your number either matches one that nobody has claimed yet, or it doesn’t. If they are unsure, they can ask you before deciding — and until they decide, you see nothing at all.
I rent. Does that change anything?
No. Verification is about whether you live here, not whether you own here. A tenant and an owner get the same tick.
Someone shared the code outside my community. Is that a problem?
Less than you would think, because the code only buys a place in the queue. Nobody joins without an admin approving them, and an admin can replace a leaked code in one tap — everyone already in stays in.
What happens when I move away?
Your reviews stay — they were true when you wrote them, and your old neighbors still rely on them. Your name simply carries a different mark, so a reader can see you no longer live there.
Does Niborz check the businesses too?
No, and we will not pretend otherwise. Your board confirms that the person writing a review lives where they say. What that person thinks of the plumber is their opinion, published in their own name.
That is all of it. If you have a code, the first two steps take about forty seconds.
Free for residents. Your phone number is never shown unless you turn it on yourself. Privacy